How local government can adopt design and digital, & why it needs to

A talk by Jane Fallon and Hannah Pinnock
Methods and Methods

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About this talk

The power of design is well documented and evidenced across the board. We've seen central government transform over the last decade, departments have begun to enthusiastically adopt agile and become more human centred. But this change has not filtered through to local government in the same way. Hannah and Jane will explore how the structures and governance of local government actively resist the adoption of design approaches, and discuss how we begin to clear the way for design and digital, so that citizens and businesses can benefit from improved public services that will better meet their needs.